New Digital Banking Experience is Here!
Upgrades You'll Enjoy with our New Digital Banking Experience
It’s faster. It’s easier. It’s more customizable. It’s everything you’ve ever wanted from digital banking and it’s happening Tuesday, December 10, 2024. Here are some of the online and mobile banking upgrades you’ll enjoy with Partner Colorado’s NEW Digital Banking:
- It's easy on the eyes - New light and dark mode options
- It's flexible - Choose the order of how you want to display your accounts
- It’s practical - Set up travel alerts when you are going out of town
- It works well with others - Easily link your external accounts at financial institutions using Plaid
- It's made for speed - on all devices
Click here to watch helpful video tutorials and learn more about our digital banking experience.
Important Information to Help You Avoid Service Disruptions
The "Save Password" feature will no longer be available due to increased security features. Starting December 10, you'll need to enter your password to use Mobile Banking or you can add the biometrics option if you'd like to bypass entering a password. If you've already enabled the biometrics option (using fingerprint or facial recognition to log in), you will NOT be affected.
Here's How to Enable Biometrics on Our Mobile Banking App
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Log into the app by typing in your password.
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Tap 'Menu' located at the bottom of the screen.
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Tap the Settings icon (gear symbol) in the top, left corner.
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Tap the 'Biometric authentication' button to turn it on.
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Tap 'OK' on the pop-up message.
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Scan your fingerprint or face depending on your device.
You will need to update your Mobile Banking App to get this new digital banking experience, but that's easy to do! The app stores will have our updated Mobile Banking App on December 10 for easy download. If you already have our app, your device will prompt you with 'update available'—just follow your device's instructions.
However, the important things won't change:
- You'll use your same username and password
- Your bill payments will stay the same
- The alerts you've set up (if any) will remain the same